Our executive team

Our Executive team is responsible for the day-to-day running of the business, and is made up of the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Director of Strategy and Regulation and seven functional directors.

Steve Robertson, Chief Executive Officer

Steve Robertson became CEO of Thames Water  Utilities Limited in September 2016, having previously held the position of Chief Executive Officer at Truphone, where he developed ground breaking technology allowing it to become a disruptive player in the global market.

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Brandon Rennet, Chief Financial Officer

Brandon Rennet joined Thames Water  Utilities Limited in March 2017 as Chief Financial Officer.

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Richard Aylard CVO, External Affairs and Sustainability Director

Richard leads the company's engagement with external stakeholders, including Government, the Environment Agency and the Consumer Council for Water and is the principal spokesperson with the media and other audiences.

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Janet Burr, Human Resources Director

Janet was appointed Human Resources Director on 25 November 2010, having previously served as Interim Human Resources Director from June 2010.

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John Beaumont, Chief Digital Officer

John took up the newly-established role of Chief Digital Officer, in September 2017. 

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Nick Fincham, Strategy and Regulation Director

Nick was appointed to the Thames Water Utilities Board on 1 April 2016. Since April 2011, Nick has been a member of TWUL's Executive Committee as Director of Strategy and Regulation.

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Lawrence Gosden, Chief Operating Officer

Lawrence became Chief Operating Officer in April 2018, having previously held the role of Managing Director, Wastewater since June 2014 responsible for overhauling Thames Water’s environmental, and customer service performance.

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Kelly Macfarlane, Customer Experience Director

Kelly joined Thames Water in December 2016 and took up the role of Managing Director, Customer Service and Retail in March 2017. In April 2018, following a business re-organisation, Kelly’s role evolved to the Managing Director of Customer Experience.

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Sarah McMath, Strategic Planning and Investment Director

Sarah joined the Water Research and Development team in 1994 and, in April 2017, she led a number of technical, asset management and operational teams as Managing Director of, before becoming Managing Director of Strategic Planning and Investment in April 2018.

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Steve Spencer, Chief Delivery Officer

Steve joined Thames Water in 2012 and took up the role of Chief Delivery Officer in April 2017.

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