Our five-year plan for 2015 to 2020

Every five years Thames Water goes through a process called the Price Review. During the price review, we formulate our plans for the next five years and the limit is set for customer bills during that period. Our regulator, Ofwat, approves this plan.

In February 2015 we accepted Ofwat’s feedback on our Plan for 2015 - 2020. Watch the video to find out more.

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