Valuing everyone

Disability confident employer logo, Stonewall logo.

Equality, diversity and inclusion

At Thames Water, we attract, develop, reward and retain a mix of employees across the business that offer different but complementary attitudes, ideologies and talents.

We understand the importance of appreciating and harnessing the unique skills and backgrounds that each individual brings to our family and we’re proud to be a Disability Confident Leader and Stonewall LGBT+ diversity champion.

We have a number of diversity and inclusion employee networks. They support us in building an inclusive culture and working environment where people feel comfortable to bring their whole selves to work and perform to their best, ultimately delivering a great service for our customers. Our networks are highlighted below along with some of the activities they typically lead on:

  • Our Disability Confident network ensures we’re providing accessible services for our customers and employees. The network facilitates work experience for those not in employment, organises education or training, and raises awareness of visible and non-visible disabilities.
  • Our LGBT+ and Allies network helps to create a safe and inclusive place to work through support and ongoing campaigns such as #nobystanders. The network participates in Pride events each year, raising awareness whilst also promoting water efficiency and hydrating our customers through our free water station.
  • Our Race Equality and Cultural Harmony network helps us to attract and progress talent from different backgrounds and ethnicities, inspiring people to consider a career with us. The network also facilitates our #explainorchange mentoring circles to encourage job seekers in our community into work.
  • Our Women’s network helps us to create balance for better. The network organises career development workshops, mentoring and networking events.

We’re proud to be a great place to work, which is made possible by motivated and engaged employees who are committed to delivering a first-class customer service.

If you need any support during your application to join our family, please email:

Armed forces covenant employee recognition scheme bronze award.

Armed Forces Covenant Employer Recognition Scheme

This scheme recognises and rewards UK employers for their support to Defence personnel. We are delighted to have been recognised with the Bronze Award to show our support to the Armed Forces Community, employing Reservists, Service Leavers, Armed Forces Veterans, Cadet Instructors and military spouses/partners.

Please contact our team at for more information or call 0118 9520101

Our return to work programme

We know going back to work after a career break can be tough and want to support those that are returning to work after an extended period. We have a number of opportunities ranging from entry level roles, to specialist, qualified and managerial positions. To find out more about how we can support you back into the workplace, please email us or call 01189520101 for more information.

If you are ready to return to work and already know what you would like to do, we can help guide you to the right role, or if you would like support with writing your CV, how to perform well at interviews and careers advice, the team can help guide you through the process.

We are also offering a mentoring programme to support you back into the world of work, to help you get to know us and network with other like-minded individuals.

Also in this section

About us Our culture and values Our key sites Rewards and benefits Giving something back Our people