Latest news releases

Grim photo shows "unflushables" clogging sewage works machinery

This disgusting photo shows why wet wipes, kitchen roll and other “unflushables” should not be put down the toilet

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Coronavirus: How to keep water and energy bills down

Thames Water is reminding its customers how to save water and energy to keep household bills down if they’re spending more time at home during the coronavirus pandemic

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Rat-chasing dog rescued from pipe in Oxford

This was the heart-warming moment Thames Water engineers rescued a pet pooch after it got stuck chasing a rat up a pipe in Oxford

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Key workers keep vital water and waste water services running

Thames Water customers will continue to see the company’s engineers working in their communities to maintain essential water and wastewater services during the coronavirus outbreak.

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Celebrity truck drivers hired to deliver key services

Out-of-work truck drivers have swapped celebrity television shows for water to help protect vital services during the coronavirus outbreak.  

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Nature reserves remain open for fresh air and exercise

Thames Water's free nature reserves and public spaces remain open for people to get fresh air and exercise during the coronavirus outbreak.

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Customers urged to check ID to prevent bogus callers

Thames Water is urging customers to ask any callers at their homes for proper identification after a suspected bogus call in St Albans.

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Thames Water volunteers clean up Reading for RESCUE

A group of Thames Water volunteers kicked off a weekend of litter picking along the River Thames, removing 14 bags of rubbish from Reading’s river banks and green spaces.

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COVID-19: Only toilet paper should go down the loo, says Thames Water

Thames Water is urging its customers to help reduce the risk of sewer blockages during the COVID-19 pandemic.

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Disability champions raise vital funds for veterans' charity

Thames Water employees went the extra mile to raise money for veterans who have suffered life-changing injuries while serving their country.

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Special edition charity beer launched by Thames Water

A special edition beer launched by Thames Water and a top London craft brewery will raise money for Malawi as part of World Water Day

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Engineer climbing Everest for WaterAid

Frostbite, snow blindness and starvation are some of the dangers facing Thames Water’s Alex Holt as he attempts to climb the world’s highest mountain – without oxygen.

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