Helpful literature

We've listed the latest versions of our most popular leaflets and information booklets for you to download:

Please visit our dedicated Developer Services pages for a wealth of information, and to apply online.

You can talk to us about a potential new development site even before applying for planning permission, and find out if we have capacity in our water and wastewater networks to serve it. Start the conversation with a pre-planning enquiry.

For full details of how we can help customers who need additional assistance, visit our priority services pages.

Beware of bogus callers

Priority services request form

Priority services booklet